Super Utility User's Guide # Table of Contents Introduction Installation Registration and Technical Support New in version 6.0 Feature Overview SuperUtility Usage Home Screen Memory Card Screen Toolkit Screen Company Information License Agreement # Introduction SuperUtility easily and efficiently solves common problems many Palm users experience. SuperUtility allows you to move large files to expansion card storage, beam, delete, copy, or modify any file or database on your Palm from one convenient screen. Also provides quick and efficient access to information such as battery life, memory usage, sleep time, and power on since last reset. # Installation Run the Installer and follow the on screen instructions. You will be required to HotSync your handheld to complete the installation. The installer installs the following files: SuperUtility.PRC -- The Palm OS viewer installed on your handheld. Super Utility User Guide -- This User Guide. After the HotSync operation is complete, go to the Applications Launcher on the handheld and tap the SuperUtility icon. # Registration and Technical Support When you launch SuperUtility you will be prompted to enter a serial number or to run in Trial mode. You may run the software for 15-days in full-functioning Trial mode. The Trial software and Registered software are identical. Once the trial period ends you must purchase and enter a serial number to continue using the software. You do not need to re-install the software. Simply enter a serial number and your Trial version will be converted into a Registered version. To purchase a product serial number, please visit our web site at www.handmark.com. Registration Once you purchase SuperUtility, please register online at: www.handmark.com/register. Registering makes you eligible for free email technical support and for early notification when new product releases become available. Technical Support If you have a software problem you can't solve, please visit the Support section on our web site: www.handmark.com/support. If you need assistance from a technical support representative you can submit a request from this page. # New in version 6.0 This release of SuperUtility has many exciting new features including: Dramatically improved user interface, card navigation and file system management Palm OS 5 support Enhanced SD card support High resolution graphic support (Palm and Sony Clie) High resolution tiny font support on all Sony Clie devices Full screen mode for all screen resolutions, including 320x450 for Sony Clie users with virtual silkscreen area Ability to launch applications directly off of internal and external storage cards from within SuperUtility Ability to search for files on internal and external storage cards Significantly faster sorting speed Directory tree navigation for copying, moving, and jumping to destination Formatting and renaming external cards More filtering and sorting options for files & database list views Selecting groups : group operations apply for copying, moving, and deleting And much more! # Feature Overview Instant access to memory, battery, HotSynch, and database details on your Palm OS device List of all "items" on your device including applications, databases and patches Move or copy databases and applications between RAM and expansion cards Edit any database or application records that exist in RAM View and set backup bit status on any or all databases View database location, copy protection status, size, hidden, bundled and launchable bits Beam, view the details, copy, or delete nearly any item on your Palm OS device Modify the name, creator ID, and type of non-protected databases Perform a quick soft reset by tapping the reset button Set the device in debug mode by tapping the debug button Select from a wide range of auto-sleep times (from 30 seconds to 10 minutes and 'never') Display vital battery information including a digital voltage display and graph Displays time since the last reset Provides instant memory display including a percentage, K, and graph # SuperUtility Usage To begin using Handmark SuperUtility, simply tap the SuperUtility icon on your application screen. Enter your product serial number on the serial number screen and you're ready to use SuperUtility. If you do not have a serial number you can use SuperUtility for 15 days. The toolbar in the upper right hand corner of the screen contains a group of five icons that allow you to easily access the capabilities of SuperUtility. The Home icon takes you to the Home Screen which shows a top level view of your Palm device and displays any memory cards that you have present. From this screen you are able to perform operations at the memory card level. The next three icons take you to the Memory Card screen for the internal memory card (normally referred to as PalmCard) and up to two expansion memory cards that you may have in your device. The Memory Card screens shows you the contents of an individual memory card within your device and allows you to perform operations at that level. The final icon on the far right takes you to the Toolkit Screen. From this screen you are able access important information about your device, as well as manage various settings. The first time you launch SuperUtility you will be presented with the Home Screen. Subsequent launches of SuperUtility will take you to the screen you were on the last time you exited the application. Home Screen From the Home Screen you are presented with a graphical view of the memory cards available on your device. You can access information about a card by selecting it and then tapping the question mark icon. You can also search for individual files on a card by tapping the magnifying glass icon. You can return to the Home Screen at any time by clicking on the Home icon at the top of the screen. The Card menu, which is available from the Home Screen, provides you with the ability to obtain information about a card, rename a card, find a file on a card, and format a card. The Options menu provides you with the ability to Toggle Full Screen View on and off, as well as Toggle on and off the use of high resolution fonts. Both of these options are an effective way to display more information on your device screen. Memory Card Screen When an internal or expansion memory card is selected, the Memory Card screen displays the list of items (databases, applications, etc.) on the memory card selected. Initially, the items are listed in the alphabetic order by name. The first column contains an icon representing each item. Application items are indicated by a red "short-cut" symbol on the icon. The second column is the name of item. If the Hidden attribute of the item is turned on, the item name will be grayed. The third column in the list is a check box that represents whether the 'backup bit' is set for an item. The backup bit is responsible for informing Hot Sync to create a backup of this item. Normally, this should be off for faster synchronization. If you would like to have the item backed up at Hot Sync then check the BB check box. There are several items on the Group menu that give you the ability to set the BackupBit for various item groups (databases, apps, none, etc.). The right-most column is selectable by clicking on the column title. For internal memory cards you have the option of choosing: Creator Code, Type Code, Size (rounded up to the nearest K), Number of Records, Backup Bit status, RAM/ROM location, Backup Date, Creation Date, Copy Bit Status, and Modification Date. For external memory cards you have the option of choosing: Size (rounded to the nearest K), Creation Date, Modification Date, and Attribute. The list can also be sorted on various attributes by using the drop-down menu at the lower right hand corner for the screen. For internal memory cards you can sort by Name, Type Code, Creator Code, Size, Creation Date, Backup Date, and Modification Date. For external memory cards you can sort by Name, Size, Creation Date, and Modification Date. The sort order is selected using the drop-down list to the left of the sort attribute drop-down list. Using the same drop-down that was used for selecting sort order, you can also filter the list to display only items that have certain attributes. For internal memory cards you can filter on the following attributes: existence of a creator code, application, non-applications, hacks, BackupBit on, and BackupBit off. For external memory cards you can filter on whether the item is an application, a database, or a file. The following item-related activities can be performed using the toolbar icons located on the lower right hand corner of the screen and/or through the Database menu. Info To view the details of a single item, select an item from the list and then tap the "?" button or choose the Database->Info... menu item. The Detail Screen displays item details including Name, Creator, Type, Creation Date, Modification Date, Backup Date, Total size, Data size, Number of records, Version, Database ID Number, Record/Resource database type, Read Only Status, Backup Bit, Memory Location (ROM/RAM), and the CopyBit status (beamable or not). Some items in the Info screen are editable on selected items. Editable items include Name, Type, Creator. If the item is not editable (locked, busy, in ROM/Flash), then the fields won't be editable. Changes made to the name, type and/or creator are not saved until you tap the OK button. Changing the name, type or creator can be costly if care is not taken. Most applications locate their databases by type/creator or by name. Changing these may break the relationship between the data and the application. The Res DB field indicates that the database item is a resource database. Applications are resource databases. View / Edit Records To edit the database select the database and tap the Edit button (paper and pencil) or choose the Database->View/Edit records... menu item. You'll see the database details and can select each record for editing or viewing (depending on the card) NOTE - Editing the databases should only be done by developers. If you edit the database information then you could cause irreversible damage to the application or database. Delete Select an item from the list, then tap the Trash Can button or choose the Database->Delete menu item. You may choose to delete the application, its databases, and/or its preferences from both the saved and unsaved preferences databases. . Beam Select an item from the list, then tap the Beam button or choose the Database->Beam menu item. This will queue up the current database to be beamed to another device. SuperUtility transmits the database item to the Application launcher of the other device. If the author of the program has set the copy protect flag on the application or database that setting is honored. Move Select an item from the list, then tap the Move/Copy button and then select Move from the popup or choose the Database->Move menu item. This will present a list of the memory cards in your device from which you can select where the items should be moved. You also have the ability to rename the file during the move operation by editing the file name. Tap the Move button to complete the operation Copy Select an item from the list, then tap the Move/Copy button and then select Copy from the popup or choose the Database->Copy menu item. This will present a list of the memory cards in your device from which you can select where the items should be copied. You also have the ability to rename the file during the copy operation by editing the file name. Tap the Copy button to complete the operation Exporting Items / Lists To export the details of a single item, select an item on the list, then chose the menu item Database->Export Item to Memo Pad. The detail information of that item is exported to a Memo Pad record in the 'unfilled' category. If no items are selected or if you choose the menu item Database->Export List to Memo Pad... then SuperUtility exports a list of all items on the device with the attributes you choose in the dialog that is presented. Exporting full detail information will result in multiple Memo Pad Records. It is also possible to delete, copy, and move groups of items by selecting multiple items in the list. Multiple selection is accomplished using the Date Book and Address Book buttons in combination with tapping items, much like is done in the PC environment using the Control and Shift buttons. For a description of this functionality choose the Group->Select Group... menu item The Group menu also provides the ability to modify selections of items and manipulate backup bit settings. From the Options menu you can select the operation that happens when you tap on an application or database file within the Memory Card screen. You can also specify whether hidden databases or ROM databases are shown in the item list. The Options menu also gives you the ability to toggle full screen view and high resolution font usage. Toolkit Screen Clicking the toolkit icon in the upper right hand corner of the display will take you to the toolkit screen which contains vital statistics about your Palm OS Device. Memory Information The memory display bar is a graphical and text display of the storage space utilization of your device, updated every 2 seconds. Tap the 'Free Memory' label to toggle between the % display and the raw usage display. Memory Free is presented as total K free. Keep in mind that the raw free space from the card statistics is displayed which does not take into account the 46 or so K used by the system which is not available for storage. More information about the memory cards in your device is available by tapping on the card Info button (INFO memory chip icon). Normally the internal memory card is referred to as PalmCard and is listed first in the list. Battery Information The battery display bar, updated every 2 seconds, displays the voltage in 1/100th of a volt. If you are using a Palm OS device with a rechargeable battery then battery type is also displayed on the main screen. Otherwise, a counter since the last time you changed batteries is displayed. Tap the Battery/Clock icon to reset the battery replacement counter each time you change batteries. If your device supports the ability to change the critical battery levels then a battery icon will appear on the toolkit page. Tap the Battery information button (two-battery icon) to display battery warning levels. The Low Voltage indicator displays the voltage when you will see your first low voltage warning. The Critical voltage is the level at which the device will shut down and refuse to power up until the batteries are replaced or the unit is recharged. It is strongly advised that you do not change any of these levels as it could result in data loss. Sleep Time Tap the Sleep drop-down list to adjust the device sleep time. The Palm OS preferences application only allows you set a sleep time of 1, 2 or 3 minutes. SuperUtility gives you additional options of 30 seconds, 4, 5, 10 minutes, or Never. If you select Never, the device will stay alive and powered on until the batteries go dead. If you open the standard Palm OS preferences application then the sleep time will be changed back to the default of 2 minutes. Power on Since Last Reset The "Power on Time Since Last Reset" displays the amount of time your device has been on since the last time you reset your Palm OS device. Hot Sync Information Tap the Hot Sync information button (Hot Sync icon) to display the Hot Sync name of your device (also known as the Palm OS username), the serial number (if available), and the last Hot Sync date and time. Reset Tap the Reset button (paper clip icon) to perform a soft reset on the Palm OS device. This should cause no data loss, but will reset record attributes so you can delete an open database or record. The Palm OS has 4 reboot modes: Soft Reset Warm Boot (tapping the reset button): Same as pushing a paper clip in the small hole in the back with out pushing any buttons. Hard Reset Reset while holding the green power button down. All the memory will be erased and reset to out-of-the-box condition. Extensions Off Reset and hold the "up" button on the front of the unit. The system will load but will not notify any applications or load any patches or updates. Good for disabling hackmaster and other patches for deletion. Debugger Mode Reboot and hold the bottom "down" button. The device will enter the debugger mode (small square will flash in the upper left corner). Debug Button Tap the Debugger button (Bug icon) to enter debug mode. This is only recommended if you are a Palm OS developer. If you enter the debug mode you may need to perform a soft reset before the device will successfully Hot Sync again. # Company Information Handmark, Inc., is rapidly emerging as the leading publisher of consumer applications for Palm and Pocket PC handheld devices. Handmark offers consumer software for PDAs through major retail chains in North America as well as through its web site: www.handmark.com. Handmark software is available in the U.S. and Europe and will soon be sold in Australia. In the U.S. Handmark sells through both national and regional retail stores including Best Buy, CompUSA, Fry's, Staples, Micro Center, J&R Music World, RCS, and others. Handmark software is compatible with Palm OS handheld computers from Palm, Inc., Handspring, and IBM as well as other licensees of the Palm OS platform including new devices from Sony. The desktop components of Handmark applications are compatible with Apple Macintosh and Microsoft Windows personal computers. Please see the Handmark web site for more information. # License Agreement LEASE READ THIS LICENSE CAREFULLY BEFORE USING HANDMARK SOFTWARE. BY USING THE HANDMARK SOFTWARE, YOU AGREE TO BECOME BOUND BY THE TERMS OF THIS LICENSE IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT USE THE HANDMARK SOFTWARE. The Handmark software ("Software") provided along with this License, is licensed, not sold, to you by Handmark Software Incorporated ("Handmark") for use only under the terms of this License, and Handmark reserves any rights not expressly granted to you. You own the media on which the Software is recorded, but Handmark and its licensors retain ownership of the Software itself. 1. License. This License allows you to: (a) Use one copy of the Software on a single computer at a time To "use" the Software means that the Software is either loaded in the temporary memory of a computer or installed on the permanent memory of a computer. You may install the Software on a common storage device which is accessible by multiple computers, provided that if more computers have access to the common storage device than the number of licensed copies of the Software, you must have some software mechanism which locks-out any concurrent users in excess of the number of licensed copies of the Software and additional license is not needed for the one copy of Software installed on the common storage device accessed by multiple computers) (b) Make one copy of the Software in machine readable form solely for backup purposes. Additionally, only so long as the Software is installed only on the permanent memory of a single desktop computer which is not accessible by multiple computers and that single desktop computer is used by one user for at least 80% of the time the computer is in use, that same user may also make a copy of the Software to use on a portable or home computer which is primarily used by such user As an express condition of this License, you must reproduce on each copy any copyright notice or other proprietary notice that is on the original copy supplied by Handmark (c) Permanently transfer all your rights under this License to another party by providing to such party all copies of the Software licensed under this License together with a copy of this License and the accompanying written materials, provided that the other party reads and agrees to accept the terms and conditions of this License 2. Restrictions. The Software contains trade secrets in its human perceivable form and, to protect them, you may not REVERSE ENGINEER, DECOMPILE, DISASSEMBLE OR OTHERWISE REDUCE THE SOFTWARE TO ANY HUMAN PERCEIVABLE FORM YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN OR CREATE DERIVATIVE WORKS BASED UPON THE SOFTWARE OR ANY PART THEREOF 3. Termination. This License is effective until terminated This License will terminate immediately without notice from Handmark or judicial resolution if you fail to comply with any provision of this License Upon such termination you must destroy the Software, all accompanying written materials and all copies thereof, and Sections 5, 6 and 7 will survive any termination 4. Limited Warranty. Handmark warrants for a period of ninety (90) days from your date of purchase that the Software as provided by Handmark will substantially conform to Handmark's published specifications for the Software Handmark's entire liability and your sole and exclusive remedy for any breach of the foregoing limited warranty will be, at Handmark's option, replacement of the media (if any), refund of the purchase price (based on fair market value of the Software) or repair or replacement of the Software. THIS LIMITED WARRANTY IS THE ONLY WARRANTY PROVIDED BY HANDMARK AND HANDMARK AND ITS LICENSORS EXPRESSLY DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO THE SOFTWARE AND ACCOMPANYING WRITTEN MATERIALS. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 5. Limitation of Remedies and Damages. IN NO EVENT WILL HANDMARK OR ANY OF THE LICENSORS, DIRECTORS, OFFICERS, EMPLOYEES OR AFFILIATES OF ANY OF THE FOREGOING BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE), WHETHER FORESEEABLE OR UNFORESEEABLE, ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE OR ACCOMPANYING WRITTEN MATERIALS, REGARDLESS OF THE BASIS OF THE CLAIM AND EVEN IF HANDMARK OR A HANDMARK REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Handmark's liability to you for direct damages for any cause whatsoever, and regardless of the form of the action, will be limited to the greater of $500 or the money paid for the Software (based on fair market value of the Software) that caused the damages. THIS LIMITATION WILL NOT APPLY IN CASE OF PERSONAL INJURY ONLY WHERE AND TO THE EXTENT THAT APPLICABLE LAW REQUIRES SUCH LIABILITY BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CON-SEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 6. General. This License will be construed under the laws of the State of Missouri, except for that body of law dealing with conflicts of law If any provision of this License shall be held by a court of competent jurisdiction to be contrary to law, that provision will be enforced to the maximum extent permissible, and the remaining provisions of this License will remain n full force and effect If you are a U S Government user then the Software is provided with "RESTRICTED RIGHTS" as set forth in subparagraphs (c) (l) and( 2) of the Commercial Computer Software Restricted Rights clause at FAR52227-19 o sub paragraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 52 277-7013, as applicable Manufacturer Handmark, Incorporated 105 East 5th Street, Suite 201, Kansas City, MO 64106. Handmark SuperUtility Serial Number One Handmark SuperUtility serial number may only be used by a single user on one Palm Computing® Platform device. A new serial number is required for each Palm Computing Platform device.